On 4 November, ITU and UN-Habitat presented the Toolbox for People-Centred Smart Cities in the AI Era. Aimed at mayors, city managers and service leaders, it helps them decide where to use AI, what safeguards are needed and when not to use it. People must remain accountable for public decisions. [1]

The U4SSC working group connects this work to accessible services, transparency and training. Málaga, Dubai and Baghdad are named as the first pilot cities, with application of the new guidelines planned for 2027. The launch provides a shared reference; it does not yet demonstrate improvements in city services. [2]